How do I become a registered customer?
You can become a registered user of NCJRS services by visiting the Subscribe/Register section of our... Read More
Last Updated: March 17, 2009

Why did I receive a message saying "Your membership to JUSTINFO has been put on hold"?
This occurs when a JUSTINFO email message is either bounced by an email system (for instance, when a... Read More
Last Updated: July 1, 2009

What if I forgot my password for updating my NCJRS account?
If you forgot your NCJRS password, you may obtain it via e-mail by clicking the "Forgot/Lost Passwor... Read More
Last Updated: July 1, 2009

How do I update my profile?
You can update your profile by going to the Login/Manage Account page and entering your e-mail addre... Read More
Last Updated: March 20, 2009

What can I do if I forgot my NCJRS password?
You can obtain your password by clicking on the "Forgot/Lost Password" button on the Manage Account ... Read More
Last Updated: March 20, 2009

How do I unsubscribe from NCJRS services?
To unsubscribe from NCJRS services, please visit the Manage Account page on our Web site. From here,... Read More
Last Updated: May 22, 2008

What is a deposit account?
An NCJRS Deposit Account allows money to be held on behalf of an account holder. Individuals or orga... Read More
Last Updated: June 2, 2009

How can I change the font/text size on the NCJRS Web site?
You can change the font/text size from your Internet browser menu by selecting "View" and then "Text... Read More
Last Updated: May 22, 2008

How can I set up a NCJRS Deposit Account?
To establish a NCJRS Deposit Account, mail a letter which includes your name, billing address, phone... Read More
Last Updated: June 2, 2009

Can I pay for my order online using my NCJRS Deposit Account?
Yes, you can pay for your order online using your NCJRS Deposit Account. Please note: To pay for an ... Read More
Last Updated: June 2, 2009