Law enforcement sees more victims of
crime than any other component of the criminal justice system. Most
victim assistance is provided through prosecutors offices,
but only 21 percent of major crimes get to the prosecutors
office. This means that about 80 percent of crime victims may not
have victim assistance available to them unless a victim assistance
specialist or unit exists within the law enforcement agency.
The new OVC handbook titled First
Response to Victims of Crime states that how law enforcement
first responds to victims is critical in determining how victims
cope, first with the immediate crisis and, later, with their recovery
from the crime. This response often influences the victims
participation in the investigation and prosecution of the crime
as well as the victims likelihood of reporting any future
crimes.
Recognizing this critical role, law
enforcement leaders are integrating victimization issues into their
training for line officers and incorporating a strong victim assistance
component into their agencies. Using the Austin experience, this
bulletin describes the benefits to both victims and law enforcement
for having victim assistance staff incorporated within law enforcement.
Relevant to both police and sheriffs
departments, this bulletin uses an actual case handled by the Austin
(Texas) Police Department to illustrate how victim assistance staff
function on the law enforcement team. It also recounts how Austin
went about establishing and funding its first full-time victim assistance
coordinator position, and how victim services grew from a one-person
operation to its present four-unit Victim Services Division.
OVC recognizes that the majority of
law enforcement agencies are much smaller than Austins police
department. We also recognize that most law enforcement agencies
cannot financially support nor do they need a victim assistance
division the size of Austins. However, we feel that the information
in this bulletin will be helpful to law enforcement agencies, regardless
of size, that are interested in establishing a victim assistance
component within their agencies as a way to improve their responses
to victims.
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Establishing Victim Services
Within a Law Enforcement Agency: The Austin Experience
by Susan G. Parker
Introduction
Victim Services Division
Initial Considerations
Implementing a Victim
Services Program
Conclusion
Biography
For Further Information
PDF (1.9 mb) and ASCII (61 kb)
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About the Author
Currently a freelance journalist,
Susan Parker has reported on violent crime, police misconduct,
legal trends, and high-profile court cases and developed feature
stories examining how crime and violence affect peoples
lives. Her articles on the conflict in Guatemala were published
in Time Magazine and The San Francisco Chronicle,
including a feature on an innovative program to help children
cope with the trauma of war. |
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Preparation of this document
was supported by the Office for Victims of Crime, Office of
Justice Programs, U.S. Department of Justice. The opinions,
findings, conclusions, and recommendations expressed in this
document are those of the author and do not necessarily represent
the official position or policies of the U.S. Department of
Justice.
The Office for Victims
of Crime is a component of the Office of Justice Programs,
which also includes the Bureau of Justice Assistance, the
Bureau of Justice Statistics, the National Institute of Justice,
and the Office of Juvenile Justice and Delinquency Prevention.
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