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PUBLICATIONS

NCJRS Celebrates National Library Week April 12-18

National Library Week

Started in 1958, National Library Week is a nationwide observance celebrated by all types of libraries - including the NCJRS Virtual Library. NCJRS invites you to explore the breadth and scope of the NCJRS Virtual Library collection and services. With more than 220,000 collection documents and 60,000 online resources, including all known Office of Justice Programs works, it is one of the world’s largest criminal justice special collections.

We encourage your Feedback. Tell us how you use the NCJRS Virtual Library and Abstracts Database, how you access the collection, and any ways we can improve our services.

NCJRS Abstract

The document referenced below is part of the NCJRS Library collection.
To conduct further searches of the collection, visit the NCJRS Abstracts Database.

How to Obtain Documents
 
NCJ Number: NCJ 195655     Find in a Library
Title: Listen to My Story: Communicating with Victims of Crime (Video and Guidebook)
  Document URL: HTML 
Author(s): Morna Murray ; Melissa Hook ; Anne Seymour
Corporate Author: Video/Action
United States of America

Victims' Assistance Legal Organization (VALOR)
United States of America
Date Published: 08/2005
Page Count: 37
  Annotation: This federally supported video and discussion guide explores the “ABCs” of effective communication with traumatized crime victims, and explores the potential effects of crime on the emotional and psychological well-being of victims.
Abstract: Supported by the U.S. Department of Justice, Office for Victims of Crime, this video and discussion guide were developed to offer insights, from both victims of crime and victim service practitioners and providers, into the basics of communicating with victims of crime, thereby offering improvements in communication skills and communication techniques. The development and improvement of communication skills and techniques are presented in the areas of: (1) helping victims regain control of their lives after the crime; (2) helping victims speak about their victimization by listening with compassion; (3) understanding the impact of trauma on victims; (4) learning how to build and gain the trust of victims; (5) being aware of communication barriers, either due to cultural differences or physical handicaps; and (6) respecting a victims need for privacy, confidentiality, and safety. Studies have identified three factors that affect victim satisfaction and reconstruction of their lives: acknowledgement, respect, and information. By establishing and providing these factors, the victim’s experiences are validated.
Main Term(s): Communication techniques
Index Term(s): Effective communications training ; Videotapes ; Victim services ; Psychological victimization effects ; Victim reactions to crime ; Victim services training ; Victim counseling ; OVC grant-related documents
Sponsoring Agency: Office for Victims of Crime
US Dept of Justice
Office of Justice Programs
United States of America
Grant Number: 95-MU-GX-K002
Sale Source: OVC Resource Ctr
P.O. Box 6000
Rockville, MD 20849-6000
United States of America
Type: Training (Aid/Material)
Country: United States of America
Language: English
Note: VHS color video, 14 minutes and a 37 page discussion guide.
   
  To cite this abstract, use the following link:
https://www.ncjrs.gov/App/Publications/abstract.aspx?ID=195655

* A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's web site is provided.