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NCJ Number: NCJ 197343   Add to Shopping cart   Find in a Library
Title: NVAA: Leadership in Victim Services
Author(s): Anita Drummond ; Carroll Ellis ; Melissa Hook ; Morna Murray ; Anne Seynour
Date Published: 06/2002
Page Count: 217
Sponsoring Agency: Office for Victims of Crime
US Dept of Justice
Office of Justice Programs
United States of America
Sale Source: OVC Resource Ctr
P.O. Box 6000
Rockville, MD 20849-6000
United States of America
Document: HTML Text 
Type: Report (Study/Research)
Language: English
Country: United States of America
Annotation: This manual focuses on leadership, specifically in the area of victim services and ways that leaders develop their own internal capacity for leadership thereby making victims rights and services a priority with the ability to affect positive change.
Abstract: Change is inevitable and so are the many skills that are needed to facilitate it. Leaders in the discipline of victims’ rights and services, have “surfed the waves of change” without drowning. The challenge for these leaders is to take the information from the following chapters of this manual, combine it with personal experiences and actively lead and guide his/her staff and allied professionals on the change journey in victim services. This manual is divided into five chapters. The first chapter offers a broad overview of styles, qualities, and processes, and provides concrete examples of leaders in America. In chapter 2, the themes and roles of integrity and ethics as they relate to leadership are discussed. Chapter 3 examines creative problem solving as an essential skill for a strong leader to ascertain. Chapter 4 examines collaboration and partnerships, as well as team building initiatives as essential skills for strong leaders. The fifth and final chapter discusses that within the discipline of victims’ rights and services leaders need to have the ability to anticipate and facilitate change, as well as grow positively from the experience of change. These skills are vital for leaders and affect how an organization will adapt to both uncertainty and opportunities. References and appendixes
Main Term(s): Leadership
Index Term(s): Professionalization ; Role perception ; Professional in-service education ; Victim services ; Professional conduct and ethics ; Victims rights
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