U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Early Intervention System: A Tool to Encourage & Support High Quality Performance--A Guidebook for the Public and Our Employees On What We Do and Why We Do It

NCJ Number
215759
Date Published
July 2005
Length
25 pages
Annotation
This handbook, which is presented in question and answer format, is designed to answer questions about the Early Intervention System (EIS) in the Charlotte-Mecklenburg (North Carolina) Police Department.
Abstract
The EIS system is designed to alert supervisors when employees are at risk of troublesome patterns of conduct. The goal is for supervisors to intervene early so that employees can be helped in complying with the department’s high standards of performance. Following the introduction which briefly explains the EIS system, the question and answer series is arranged into six Frequently Asked Question categories: (1) Why do we need an EIS; (2) How will EIS affect me as an employee or supervisor; (3) How does EIS work; (4) What input did Charlotte-Mecklenburg Police Department employees have in designing the EIS; (5) Does the Charlotte-Mecklenburg Police Department EIS differ from systems in other departments; and (6) How will we know if the EIS is working and benefiting the department, our employees and the public? The handbook explains that as departments grow in size, an automated system can help supervisors keep track of employee backgrounds, behaviors, and other relevant information. The system is desirable because it allows for greater consistency in interventions with employees. The types of information used in the EIS analysis includes data on discretionary arrests, incidents requiring a supervisory investigation, citizen and department generated complaints, and use of sick leave. The system works by issuing an alert to supervisors when an employee has met a threshold in one of the tracked categories, which in turn calls for an assessment by a supervisor and possible interventions. The Charlotte-Mecklenburg Police Department EIS was designed by a consensus of 45 employees representing every component of the department. Appendix