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  • How can I order the Office for Victims of Crime (OVC) First Response to Victims of Crime Guidebook, NCJ 231171?
    The Office for Victims of Crime (OVC) publication First Response to Victims of Crime: A Guidebook fo... Read More
    Last Updated: September 2, 2011

  • How many photocopies of a publication may I order?
    Due to the terms of our copyright release agreements, only one photocopy of a publication may be or... Read More
    Last Updated: May 9, 2013

  • How long does it take to receive an online order for a photocopy?
    Once the order is placed, your request for a photocopy will be processed within 2 business days. Fo... Read More
    Last Updated: May 9, 2013

  • How will I know when my order has been shipped?
    You may track the status of your order through the Login/Manage Account section of our site.... Read More
    Last Updated: May 9, 2013

  • Within the Shopping Cart, why are there different quantity limits for the publications and products (for some items, only 1 copy can be ordered, while other items can be ordered in greater quantity)?
    The quantity limits associated with each item reflect the level of available inventory. Therefore, s... Read More
    Last Updated: April 1, 2015

  • Have your fees for photocopy services changed?
    As of December 1, 2007, the photocopy fee for documents less than 25 pages in length decreased to $5... Read More
    Last Updated: April 1, 2015

  • What are your shipping and handling fees?
    Our current shipping and handling fees as well as our Photocopy Services fees can be viewed online o... Read More
    Last Updated: May 9, 2013

  • How much does it cost to obtain a photocopy of a document featured on your Web site?
    Details on our rates for orders placed both within the U.S. and outside the U.S. are available on ou... Read More
    Last Updated: May 9, 2013

  • Are any of your publications available to download for free?
    Many of the publications on the NCJRS Web site are available to download, and all downloads are free... Read More
    Last Updated: May 9, 2013

  • How can I locate DVDs that are available to order through NCJRS?
    To locate DVDs available to order through NCJRS, conduct a keyword search for "DVD" on the Publicati... Read More
    Last Updated: May 9, 2013


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Last updated on:April 1, 2015