What are your shipping and handling fees? Our current shipping and handling fees as well as our Photocopy Services fees can be viewed online o... Read More Last Updated: May 9, 2013
How much does it cost to obtain a photocopy of a document featured on your website? Details on our rates for orders placed both within the U.S. and outside the U.S. are available on ou... Read More Last Updated: May 9, 2013
Are any of your publications available to download for free? Many of the publications on the NCJRS website are available to download, and all downloads are free.... Read More Last Updated: May 9, 2013
How can I locate DVDs that are available to order through NCJRS? To locate DVDs available to order through NCJRS, conduct a keyword search for "DVD" on the Publicati... Read More Last Updated: May 9, 2013
What does the icon indicate? The icon indicates that an item is not available in inventory but, because NCJRS holds copyright pe... Read More Last Updated: January 25, 2013
Can I cancel my order? You may cancel your order if the order has not been shipped. To determine whether your order has be... Read More Last Updated: May 9, 2013
Where can I find a list of CD-ROMs that are available to order on the NCJRS website? To locate CD-ROMS available to order through NCJRS, conduct a keyword search for "CD-ROM" on the OJP... Read More Last Updated: March 17, 2014
What is the cost for videos, DVDs, CD-ROMs and posters shipped to an address within the U.S.? The cost of a single video, DVD, CD-ROM or poster shipped to an address within the U.S. is $5.00. Fo... Read More Last Updated: May 9, 2013
Will I receive an invoice with my order? Yes, you will receive an invoice with your order. Please be aware that our billing invoices do not ... Read More Last Updated: May 9, 2013
I am having trouble downloading PDF files from your site. What should I do? Please ensure that you are using the most recent version of Adobe Acrobat Reader when downloading pu... Read More Last Updated: July 26, 2019