How Administrators of VOCA Victim Assistance Can Use GIS Several factors can influence where and why crime occurs, including the distance from an offenders residence, familiarity with his or her surroundings, and accessibility to and knowledge of the victim (www.ojp.usdoj.gov/nij/maps). Therefore, mapping incidents of crime, locations of crime victims, and potential crime hot spots can help in making decisions about where to locate victim services. As previously mentioned, one of the more recognized GIS capabilities is its visual display of information. For many individuals, information that is spatially displayed is more easily communicated and understood. GIS can improve presentation of information at planning, policy, and funding meetings by displaying the information in various formats, such as maps, reports, and tables accompanied by descriptive narratives. To illustrate mapping crime victim services as an administrative tool, the State of California is depicted in exhibits 9 and 10. The data source used is the OVC SARS database. Subgrantees are geocoded by their ZIP Codes using ESRIs ArcView 3.2 software. Using a pin map, one can identify areas where available services are more densely located (exhibit 9). This overview of the state is a starting point that will provide information to further develop regional analysis. Victim assistance administrators can plot the catchment areas of victim service providers on a map along with the victim population groups served. Overlaying this information with the types of crimes committed can help determine what additional services are needed in which locations for underserved groups. For example, areas with many reports of crimes against the elderly may need specialized services. Using law enforcement crime reports and calls-for-service information, VOCA administrators can examine areas where the greatest density of these incidents occur and overlay this information with the locations and use rates of existing victim services, senior housing, senior citizen centers, meals-on-wheels programs, and other services. VOCA assistance administrators can use this information to work with these organizations to establish needed services. When administrators must manage or coordinate multiple funding sources that cross legal boundaries (e.g., states, Indian Country, neighborhoods, or cities), GIS can help them better allocate the funds by creating a map of current funding and developing other maps to demonstrate statewide coverage of victim services. This is done by using GIS to reconfigure the distribution of funds. Using the previous example of crimes against elders, victim services funding can be coordinated with other funding for elder services to create a more accessible and victim-friendly system. In exhibit 10, GIS mapping reveals how accessible services are to minority crime victims. It shows estimates of Californias Hispanic population and the locations of subgrantees. Administrators can use this information to determine which programs must have the bilingual and bicultural capacity to provide services to this ethnic group. A GIS containing census data on Hispanics, African-Americans, Asians, and Native Americans can help administrators plan for delivery of services in these communities. This information can be linked to other maps with specific features, such as jurisdictional boundaries, public transportation routes, sites accessible to people with disabilities, and geographic terrain that complicates service delivery. Administrators can use this information to plan service development and outreach.
To provide a comprehensive picture of available services, additional contextual mapping could add layers of provider agencies service areas and of the public transportation system in relation to courts, police stations and substations, and residential areas. The next example shows the location of VOCA subgrantees covering the states of California and Nevada in a variation on the pin map (exhibit 13). Graduated symbols are used to indicate ZIP Codes that contain more than one subgrantee. The larger the circle, the greater the number of points located within the polygon. In this case, the number of subgrantees within a ZIP Code varies from 1 to 26. Five different sizes of circles are used to indicate various groupings (02, 37, 812, 1317, 1826). This map uses 169 geocoded ZIP Codes. Bordering states that do not share information are limited in their ability to ascertain whether adjacent geographical areas are adequately served. Communicating and sharing spatial data across state boundaries and between agencies minimizes the duplication of services, allowing administrators to maximize services to areas where the rate and types of victimization exceed the services available. Conversely, noted in this map is a 17,000-square-mile area with no visible subgranteea point of consideration for both California and Nevada administrators.
With GIS, an administrator could quickly add several years of population data with service locations to discern whether the population density has increased or decreased in proximity to services provided, possibly explaining a change in victims served. An overlay indicating recent changes in transportation routes could explain why there had been an increase in those seeking assistance. GIS can quickly produce multiple scenarios by integrating and overlaying disparate datasets, allowing for a wide array of possibilities for analysis and support for strategic planning.
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